Privacy policy
Privacy Policy
Cellumove respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Data Collection
We collect personal information when you:
- Create an account or make a purchase
- Subscribe to our newsletter
- Contact our support team
- Browse our website
Information collected includes: name, email address, shipping address, billing address, payment information, phone number (optional), and browsing behavior.
Use of Your Data
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
- Improve our website and services
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site, remember your preferences, and provide personalized content. You can control cookie settings through your browser, though disabling cookies may limit functionality.
Third-Party Sharing
We do not sell or share your personal data with third parties for marketing purposes. However, we may share information with:
- Payment processors (to process transactions)
- Shipping carriers (to deliver your orders)
- Service providers who assist with operations
All third parties are bound by confidentiality agreements and use your data only for specified purposes.
Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (right to be forgotten)
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact shop.cellumove@gmail.com.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. However, no method of transmission over the internet is 100% secure.
Changes to Privacy Policy
We may update this policy periodically. Material changes will be communicated via email or website notification. Your continued use of our site indicates acceptance of updates.
Contact Us
For privacy concerns or inquiries, please email shop.cellumove@gmail.com. We respond within 24-48 hours.